Billpad

Billpad Pro · REFUNDS & CANCELLATION

Cancel any time. Clear refunds.

Cancellation and refunds for Billpad Pro. Policy approved for launch; live checkout remains closed

Updated 2026-10-24 · Policy approved for launch; live checkout remains closed

7

CALENDAR DAYS FROM EACH PAYMENT

Full-refund request window.

Applies to the first payment and to each renewal. No usage condition and no Billpad handling fee.

Cancelling

Open your account page and choose Manage billing. Cancelling stops the next renewal straight away; Pro stays on until the end of the period you already paid for. Do not pay again to undo a cancellation. Contact support first; a new subscription may create a new charge. Your saved clients and documents are kept.

Refunds

Request a full refund of a payment within 7 calendar days of it. A refunded period ends Pro immediately; reminders stop and new items over the free limits need a new subscription. Emails already sent cannot be recalled.

Duplicate charges, charges after a confirmed cancellation and mandatory consumer rights are handled separately and are not limited by this window.

How to ask

  1. Email support@billpad.cc from your account email.
  2. Include the date of the payment and a short reason.
  3. Do not send card details, passwords or confidential invoices.

We respond within three business days. Approved refunds go back to the original payment method; bank processing times vary.

Product scope

Checkout runs only in payment test mode, so there is nothing to refund. For product questions see Pro details and the terms. See Pro details and the terms.